Shipping policy

Domestic Shipping (US)

We offer free standard shipping when applied to all domestic orders over $50! 

 When applying discount codes, the free shipping will be applied to the final prices after the codes have been submitted. 

 Due to COVID-19 we might experience processing or delivery delays. We will do our best to keep you in the loop and to ensure your order gets to you as quickly and safely as possible.

 We are still shipping as normal but the delivery window has been extended to 10-14 business days.

If you need any help or concern regarding your order or shipping, please email us to support@neogenlab.us, or to our Instagram handles @neogen_global or Facebook page Neogen Global. 

We will do our best to get back at you as soon as possible. 

Regarding International Shipping

Due to Covid-19, we have paused international shipping for now. 

We will announce when we begin shipping internationally on our website and our social media. 

Thank you for your understanding!